Privacy Policy

01Summary

PubKick Football Bingo is a free-to-play live football entertainment app. Users do not stake money, deposit funds or win monetary prizes. The app lets users select football match moments, build a 4×4 board, join challenges, appear on leaderboards and share results.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, how long we keep it and what rights users have.

03Data we may collect

Depending on which features are enabled, we may collect:

• Account data: name, username, email address, phone number if used for login, account ID and authentication status.
• Gameplay data: selected matches, board selections, predictions, live event status, score, leaderboard position, challenges, groups and result cards.
• Social and safety data: user reports, blocked-user records, moderation actions and support communications.
• Technical data: device type, operating system, app version, IP address, approximate location derived from IP address, device identifiers where allowed, push notification token, crash logs, diagnostics and analytics events.
• Venue interaction data: QR code scans, pub/venue identifier, match participation at a venue and aggregated venue activity.
• Communications: emails, support messages and requests to delete or access data.

We do not intentionally collect payment card data, bank details, gambling data or real-money betting activity.

04Why we use data

We use data to:

• create and manage user accounts;
• operate Football Bingo during live matches;
• show scores, boards, leaderboards and result cards;
• let users join groups, challenges and creator-host experiences;
• prevent abuse, spam, harassment and fraud;
• provide customer support and respond to legal requests;
• send service messages and push notifications where allowed;
• improve app performance, reliability and user experience;
• provide pubs, sponsors or partners with aggregated and non-identifying performance insights.

05Legal basis for processing, where GDPR applies

Where GDPR or UK GDPR applies, we rely on the following legal bases:

• Contract: to provide the app, accounts, gameplay, leaderboards and support.
• Legitimate interests: to improve the service, prevent abuse, protect users and understand aggregated usage.
• Consent: for optional notifications, analytics or marketing where consent is required.
• Legal obligation: where we must keep or disclose data to comply with law.

06Sharing and service providers

We may use trusted providers for hosting, authentication, analytics, crash reporting, push notifications, customer support, sports data and content moderation tooling. These providers process data only as needed to provide their services to us.

We may share aggregated, non-identifying venue or campaign statistics with pubs, creators, sponsors and partners. We do not sell personal data.

07SDK and third-party provider accuracy

The final app privacy disclosures must match the actual SDKs used in the production build. Before submission, PubKick audits all SDKs and backend providers, including any analytics, crash reporting, authentication, push notification, sports data and customer support tools.

08User-generated content and safety

If users can create usernames, join groups, appear on leaderboards, challenge other users, use profile features, send messages or share content, we may process reports, moderation evidence and block records to keep the app safe.

Users can report abuse through the app or by contacting support. Users can block other users where interactive features make this necessary. See our Community Guidelines for details.

09Account deletion and data deletion

Users can initiate account deletion in the app from Account Settings > Delete Account. Users can also request deletion through our public account deletion page or by emailing support@pubkick.com.

Deleting an account means we delete or anonymise personal data associated with the account unless we need to retain limited information for legal, security, fraud prevention or dispute-resolution reasons. Temporary deactivation is not account deletion.

10Data retention

We keep personal data only for as long as needed for the purposes described in this policy. Typical retention periods are:

• Account data: while the account is active and for a limited period after deletion where necessary.
• Gameplay and leaderboard data: while needed to operate the game, show user history, prevent abuse and maintain fair play.
• Support and deletion requests: as long as needed to resolve the request and document compliance.
• Security, fraud and abuse records: as long as reasonably necessary to protect the service and users.
• Aggregated analytics: may be kept longer where it no longer identifies a user.

11Children and young users

PubKick is not directed to children under 13. Users under the minimum digital consent age in their country must use the app only with permission from a parent or guardian.

We do not knowingly collect personal data from children under 13. If we learn that we have collected data from a child under 13 without appropriate consent, we will delete it.

If PubKick later chooses to target children or allow child-directed experiences, the app, data practices, tracking, advertising and privacy notices will be reviewed before launch.

12International transfers

We may process data in countries outside the user's country of residence. Where required, we use appropriate safeguards, such as contractual safeguards or recognised transfer mechanisms.

13User rights

Depending on where a user lives, they may have rights to:

• access their data;
• correct it;
• delete it;
• restrict processing;
• object to processing;
• port data;
• withdraw consent.

Users can contact privacy@pubkick.com to exercise these rights.

14Security

We use technical and organisational measures designed to protect personal data. No online service is completely secure, but we work to protect accounts, app data and backend systems.

15Changes

We may update this policy. If we make material changes, we will notify users in the app or on our website where appropriate.

16Contact

Privacy: privacy@pubkick.com
Support: support@pubkick.com
Company: PubKick System Ltd